Automation keeps triggering

Question

I created an automation that should be triggered on a specific list when a card is added to it, however, the automation was being activated on all lists every time a new card was added. In Butler there are no more rules, I deleted everything yet it continues to function, how can I fix this?

Felipe Marques Noll · Answer

Hi Marcus!

Can you check Double your SPAM folder for an email with the subject "Automation keeps triggering"? You can answer that email from Atlassian Support.

Let me know if you received it.

Felipe

Marcus Vinicius Vasconcelos · Answer

Thanks, Felipe!

OK, how can we do this?

Felipe Marques Noll · Answer

Hi Marcus! Welcome to the community!

I'm Felipe, Nice to meet you :)

We will need more information to investigate your case. So, I will open a Ticket in our Trello support for you and we can share information through the ticket.

See you soon :)

Felipe Noll