I deleted indivdual member accounts and need to add those user emails to a new workspace

Angel Denton

I have a small team of 6.  Everyone created their own login for individual Premium Trello Accounts.  
We realized that each member didn't need their own individual accounts but needed to be invited as members to our team workspace and have their memberships to the team workspace added there.  Everyone deleted/canceled their individual Premium Trello accounts.  Now when I try to invite them as new members to the team workspace i get an error that says they need to be reactivated.  Can any one help?

Felipe Marques Noll

Hi Angel! Welcome to the Community!

I'm Felipe, Nice to meet you.

Since your situation seems very specific and we might need some personal info, we would have to take a closer look at it. Could you please create a ticket with us by accessing https://trello.com/contact and selecting the "Billing" option? The Billing team would be happy to help you

Felipe Noll