Trello Enterprise error message on workspace invite to a deactivated user

Stephen_Wingert

A member of a workspace invited a colleague to the workspace. The colleague had a Trello Enterprise account, but it was deactivated. The message returned to user was

"Unknown error"

The following person was not invited:

[invited user's email address]

It would be useful to provide a clearer error message.

Rafael Dill

Hi @Stephen_Wingert , thanks for writing to us!

Yeah, I agree 100% with you. The notification could be more clear so that the user can right away understand why the invite is not working.

Thank you for the feedback, I'll definitely pass this along to the product team.