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after emailadress change lost my trello environment (showstopper!)_

Joost Reedijk

I have a license on Trello and changed my email adress in the email settings section. After doing so and confirming the password change the total of muy Trello environment is not accessible anymore.

This is a F* showstopper. Any suggestions?

Best regards

Joost

Accepted answers

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Ste Wright

Hi @Joost Reedijk

Probably best to contact Trello Support for this one!

You can contact them here: https://trello.com/en/contact#/

Ste

Joost Reedijk_25a7ox

Thanks Stephen. I guess I am trapped in a deadlock. I changed my email back to the last email. And still my original account is not accessible. Quite distressing I must say. Working on a deadline...

Hi Joost Reedijk,

We’re confirming that you changed your Atlassian account password for EMAIL REDACTED

If you didn't make this change, follow these steps to secure your account:

Ste Wright

Hi @Joost Reedijk

Can you access an account to contact support? Or is this not possible either?

Ste

Joost Reedijk_25a7ox

Hi Stephen,

Thanks for you kind respons. I granted acces to support on my account. Helas I don't get any feedback out of the dungeons of Atlassian..

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