Is it possible to lose access to contents in few boards when upgrading accounts?

Question

I manage an account for group work which Trello helps us a lot in managing a few activities. Recently, we started to guess that maybe some content lost a while ago could have been lost when our account was upgraded to a new version, I guess it was by the time Atlassian came up into Trello. Does anyone have any thoughts/ experience to share in this regard?

Lara · Answer

Hi Victor,

I've reached out to you in the support ticket. Please check your spam folder to see if my email landed there!

All the best,

Lara
The Trello Team

Grupo Sementes _Telegram · Answer

Hello Lara.

Thank you very much for your attention.

I look forward to hearing from them.

Regards,

Victor

Lara · Answer

Hi there,

Thanks for reaching out!

Since this is about sensitive account information, I've gone ahead and created a support ticket on your behalf.

Our support team will be in touch soon!

All the best,

Lara
The Trello Team