OpsGenie integration with Jira Service Desk

Dan Allenby

Good Morning,

Is there any possible way to raise tickets from OpsGenie directly into our Jira Service Desk project?

 

Ideally i would like to have an alarm in OpsGenie and if needed, we can submit a ticket through OpsGenie to our Service desk.  Not sure if this is possible however.  Any help appreciated!

Jacques

Hello Dan,

There are 2 articles that describe this behaviour for you (scroll through the page):

• JSM data center: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira-service-management/
• JSM cloud: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira-service-management-cloud/