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Can I send notifications from an internal statuspage to our Slack and Teams environments?

Chris Portinga

I have a significant internal statuspage setup and would like to send incident and maintenance notifications to Slack and Teams channels. I see various small comments and notes in places but it doesn't appear to be a major or common request that makes this answer clear. Is there a clear answer, yes or no, and if yes what are the instructions. Thank you!!!

Accepted answers

Chris Portinga

The approach I took was to use the admin portal and directly add the Team and Slack channels as email subscribers.

All comments

Howard Nedd

Hi @Chris Portinga ,

There's a statuspage.io app in Teams. Please have a look here for the instructions. It is pretty straight forward: https://appsource.microsoft.com/en-us/product/office/WA104381592?tab=Overview

Regards

Howard

Jason Campbell_tyt5jg

Another option would be to grab your teams channel email address (hit the ellipses next to the channel you want to snag the email address for) and then subscribe the email address to your Statuspage.

Chris Portinga

@Howard Nedd this integration I understand is for interactions targeted at directing messages to your statuspage, not for configuring messaging coming from your statuspage into a channel. If I'm incorrect in this, I would appreciate hearing. TY!

Howard Nedd

In that case @Jason Campbell 's proposal would help you.

Chris Portinga

@Jason Campbell Statuspage requires an email confirmation and the only way I know to circumvent that is to use the bulk upload of subscribers feature. There is a banner on the information page from Atlassian that this approach will not work for Slack, but I'll try it and see what happens for both Slack and Teams and update this thread.

https://support.atlassian.com/statuspage/docs/import-subscribers-via-csv/

Chris Portinga

@Jason Campbell as a review, using the published statuspage to subscribe using emails requires a confirmation, which can't be done from the Teams or Slack channels. I reminded myself that I can manually add subscribers without a confirmation by either the bulk load, or directly in the admin console. I've added both Slack and Teams channel subscribers successfully. TIP for the next person...

Chris Portinga

The approach I took was to use the admin portal and directly add the Team and Slack channels as email subscribers.