Transfer board didnt work

Question

Hi everyone! I trasfered 2 boards to a new account, received the message they were transfered successfully, i removed the boards from my account BUT both boards are not as admin in my new account. I need them in the new account, but they are not moving and i dont know why.

Dont know what to do. Pls help me. Attached the 3 images of the process.

Thanks

Rafael Dill · Answer

Hi Mariana, I've made myself a ticket for you so you can attach the URL there. Here's the link - https://getsupport.atlassian.com/browse/TRELLO-135837

You can just open the ticket and respond to it with your additional information and we will continue from there, ok?

Hope to hear from you!

Gestão Play · Answer

Hi again. I entered the link and just goes to the same place as here.... When i clicked talk to support, i cant reach anywhere else than the community. How can I do it? Can I attach the boards links here?

Thanks

Gestão Play · Answer

Hi Rafael. Thanks for your answer. Yes, they showd as done, but didnt... :(

Im gonna submit in the link you pointed. Thanks