Early adopter with more than 10 boards trying free trial?

Question

Hello,

I'm an early adopter and have had more than 10 boards since before they changed it to maximum 10 boards. I recently signed up for the premium to try out a feature and will not be continuing after the free trial period.

Now I'm getting warnings that I need to upgrade or some of my boards will close down.

Does this apply to users that already had more than 10 boards before the free trial or users that opened up more during the trial period?

Thanks!

Alex W_jr9vvs · Answer

Hey @Viktoria Andrejeff - here to help! Yes, now that you've started a Premium free trial, the system will enforce the 10 board limit at the end of the trial, but I've overridden this on my end. Your workspace will have a 22 board limit going forward after the free trial to reflect your workspace's grandfathered status. If you have any questions, let me know.

Viktoria Andrejeff · Answer

I've had and worked with 22 boards for a very long time, they are all active boards and I've even had them since before Atlassian took over. Surely they can't just remove those boards? I didn't create or add any new boards during my trial period, they were all there before.

Who can I contact about this?

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

The 10 boards thing has applied to free accounts almost since Atlassian acquired Trello (I seem to remember it was actually more limited before they did, but don't quote me, I didn't become a real Trello user until way past then)

Atlassian licencing doesn't look to the past, it looks to what you are using now.  If you have "too many" boards for the free version, you are going to have to drop some of them, to get yourself down within the limits.