Hi! How long will it take Atlassian support to respond?

Sheremeta Hanna

I have Premium account and I wrote them yesterday but haven't heard back from them. 

Alisson Sartor

Hello, Sheremeta!


Customers with Premium or Enterprise get priority email support, meaning we’ll make sure your questions get answered within one business day.

You can check more information

https://trello.com/en/pricing#:~:text=TRUE-,PRIORITY%20SUPPORT,-Customers%20with%20Premium

Kind Regards
Alisson
Trello Team