Notifications when assigning members on tasks

Question

I am currently converting our business from another production management tool to Trello. Everything is going well but, I have a problem that has actually become a big problem.

When I create tasks under different checklists and assign different members to the tasks, they do not receive any notification, be it via Trello or email, that they were assigned to the task. Is there something that I am not doing right?

Dan_k3dkpj · Answer

Когато създавате правило за автоматизация, след като добавите тригера, можете да намерите опцията за имейл в „съдържание“.

Vessy Popova · Answer

Къде да задам да изпраща имейли?

Dan_k3dkpj · Answer

I am not sure if Trello automatically sends emails to members who are mentioned in cards. Instead you can set up a rule something like this:

when someone is mentioned in a checklist on a card, send an email notification to "{matchedusername}@business.com" with subject "You were mentioned on a Trello Card" and message "Hello {matchedusername},

You were mentioned on {triggercardname} on Trello board {boardname} by {fullname}.

Go there now? {boardlink}"

Only downside with this is everyone's name should be their email without the domain.

Hope this helps