Butler no longer working on the free plan?

Bren Marvik

I've began using butler more extensively recently, and since I began creating more extensive rules butler has ceased working for me at all.

I'm still under the quote per month of commands/operations and my rules (which did work last week) have ceased working at all.

Is anyone else dealing with this?

Rafael Dill

Hi Bren, welcome to the community! You can take a look at the usage log of your commands by yourself to better understand what might be happening. Just go for:

1. Go for Automations > Rules
2. On the lower-left of your screen, click on Account
3. Then click on Usage Log

Then you can see every rule that Trello has executed and if there are any errors happening, it will show as well. You can also check your quota.

Hope this information helps and if you are still not clear why your rules are not being executed, please feel free to raise a ticket with us - https://trello.com/contact#/