How can I invite members into my workspace / board?

Andrés Domínguez Rigo

Hello team,

I need your support, because I have an issue adding a member to my workspace. Appears the error message in the bottom corner. I've tried everything (delete the account, try a personal email, etc) but nothing works. And is weird cause I have an Enterprise account.

Please help! ; )

Thanks a lot in advance.

Guilherme Michelotto

Hey Andrés,

Welcome to the Community!

So, by the looks of it, it seems like you are trying to invite someone outside of your Organization to a board. I'm wondering if there's something to do with a setting that could be applied to Workspaces or the whole Enterprise in order to prevent non-managed members to be part of Enterprise-level boards. If the person you are trying to invite is someone who works at your company, you could try and reach out to your Workspace Admin or raise a ticket with us, since you'd have Enterprise-level support.

Hope that brings some clarity!