Couldn't read staging user ID & Repository: [] does not exist

Question

Problems with source tree crashing - and not allowing a commit

Francis V Bishop · Accepted Answer

Log file shows

ERROR [2022-09-14 11:42:16,810] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist

ERROR [2022-09-14 11:42:16,967] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist

ERROR [2022-09-14 11:53:42,335] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist

ERROR [2022-09-14 11:53:42,393] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist

ERROR [2022-09-14 12:00:03,639] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID

ERROR [2022-09-14 12:00:03,646] [1] [Sourcetree.Installer.Squirrel.Utils.UpdateHelper] [Log] - Couldn't read staging user ID

ERROR [2022-09-14 12:02:45,677] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist

ERROR [2022-09-14 12:02:45,725] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist

Francis V Bishop · Accepted Answer

01 Removing all the user accounts from Sourcetree -> Tools -> Options -> Authentication. 02 Remove the SSH Keys / Sourcetree permission from Bitbucket account. -> Manage Account-> Security Needed this bit of info since my account indicates it is a Managed Account 03 Uninstall Sourcetree using the Windows Uninstall program. 04 Delete the folders/files below before proceeding to the next step: C:\Users\\AppData\Local and delete all Sourcetree folders and files (if any) C:\Users\\AppData\Local\Atlassian and delete all Sourcetree folders and files (if any) C:\Users\\AppData\Roaming\Atlassian and delete all Sourcetree folders and files (if any) C:\Users\\AppData\Local\SourceTree-Settings and delete all Sourcetree folders and files (if any) This last step was handle by the first Delete step 05 Download Sourcetree for Windows and installing it. 06 Now add the user account and clone the repositories. Reset by adding a new app password and switching from oauth to basic authentication in source tree Tested by Cloning a Repository Making a suberficial change to a text file Then Commiting that change When Launching SOurce tree I still see the red exclamation on the Remote but I believe this has to do with the server needing to be registered so a slightly different issue