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Calendar Power-up not syncing with Outlook 365

Cindy Deeks

Hi all,

There have been a few questions about this but not specifically about syncing.

I integrated about 5 boards to my Outlook calendar using the iCalendar feed. This was perfect at first but I later realized none of the boards are updating/ syncing with new cards and new assigned dates. I've tried to find some permissions of some kind in Outlook but to no avail. Any help would be appreciated!

Note my Outlook is managed by my business so I can't use some of the other available powerups available.

Accepted answers

Cindy Deeks

Hi team,

I actually managed to get this working but I'm not entirely sure what I did different this time. I know there was an update installed by IT admin around this time, and I suspect that's what fixed it. I just removed the calendars that were not syncing and re-added each one through Outlook via Microsoft 365 on the web, and following the steps in the article linked below.

The update must have added these shared calendar improvements noted in the screenshot below. This option wasn't there before. Hope this helps someone else who's having issues!

Outlook setting (2).JPG

All comments

Meghashrita Kashyap

Hi Cindy,

Changes made in Trello won't instantly update to third-party applications. Outlook will try to update the calendar contents during each download interval, which is configurable within Outlook. Can you check with your IT team if they can update that configuration?

The same has been also mentioned in our article attached below for your reference.

https://support.atlassian.com/trello/docs/using-trello-with-microsoft-outlook/

Cheers,
Meghashrita Kashyap
Atlassian Support - Trello

Cindy Deeks

Thanks Meghashrita,

I had read the document you linked above and it was helpful learning how to add the calendars to Outlook. I'm not asking that it update instantly, but it doesn't update - period.

Weeks have gone by and the calendars I linked from Trello do not reflect updates beyond the day I linked them.

Any suggestions would be greatly appreciated!

David-Alexandre Couture

Hi, I also have the same issue.

Wagner Faria

Hello, in my case is even worth: My calendars desappear from outlook and i have to integrate my calendar with outlook again.

Cindy Deeks

Hi team,

The update must have added these shared calendar improvements noted in the screenshot below. This option wasn't there before. Hope this helps someone else who's having issues!

Outlook setting (2).JPG

Sam W Cannon

This is definitely not solved. I've spent a ridiculous amount of time trying to get my calendar set.

Craig Arnatt

This does not solve the problem. Mac Outlook desktop and web version are not syncing - at all.

Craig Arnatt

Yes, me too. Been a problem since 2022!?! this is not good.

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