Zendesk app

Question

I have activated the Trello app in our Zendesk account. For someone reason a few of the users under the same group cannot see the Trello app but others can.

I have checked to make sure they are in the correct group and the agents with the missing app have tried logging in and out of Zendesk, any suggestions?

Stephen Blunt · Answer

Thank you, have done that this morning

Meghashrita Kashyap · Answer

Hi @Stephen Blunt

We would need to look into this and investigate further, would you be able to raise a ticket with us via the below link:

https://trello.com/en/contact

Cheers, 
Meghashrita Kashyap
Trello team.