I have created a private dashboard with some graphs on it but when I tried to edit and share, it got stuck on 'Rename and share dashboard' steps: * Create a private dashboard * Now go to more options (three dots on the right corner) and select 'Rename and share' * There is no option to add a user as a viewer (it is set to private and in the dropdown, there is no option to make it public) * Now add users to editors option and hit save, it gives no response no matter how many times you hit save, the popup remains open with no message.

* Under viewers dropdown, I don't have options other than private. * Yes for editors I am unable to save the editors changes. and I am still facing this on different browsers.

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I am unable to share my private dashboards to open members

mohsin.munir

I have created a private dashboard with some graphs on it but when I tried to edit and share, it got stuck on 'Rename and share dashboard'

steps:

Create a private dashboard
Now go to more options (three dots on the right corner) and select 'Rename and share'
There is no option to add a user as a viewer (it is set to private and in the dropdown, there is no option to make it public)
Now add users to editors option and hit save, it gives no response no matter how many times you hit save, the popup remains open with no message.

Accepted answers

All comments

Nikki DuBois

I believe, and I may be wrong, but when you want to share a dashboard with others, you first need to edit the filters that you have made that are used in those dashboards.

Filters
View All Filters
Search for those Filters
Details link inside of the Filter View
Add permissions:
1. This filter is visible to:
2. This filter can be edited by:

Go to the dashboard:

Update the editors when it comes to who can update that dashboard.
Viewers can stay private

mohsin.munir

I am facing the same issue while adding permission on filters. The popup remains open with no message.

Hermance NDounga

Hello @mohsin.munir , do you still experience the same behaviour? If yes, I suggest opening a ticket with our support teams, for the product Jira Software (if you have it on your site), otherwise Jira Work Management (the basis of all Jira products. Dashboards aren't a Jira Product Discovery element, they are inherited from the Jira Platform, so if you are facing issues with it, our support teams should be able to help.

Cheers,

Hermance

mohsin.munir

Hello @Hermance NDounga

Yes, I am still facing this issue. and somehow I am unable to report this to Jira support.

It redirects me to following page and that leads to documentation and community threads

Airbus Driver

Can you share a screenshot of the window you see when you click on 'Rename and share dashboard'?

mohsin.munir

Airbus Driver

Under the Viewers dropdown, the only options that are available will be;

Project
Group
My organization

Under the Editors dropdown, the only options will be;

Project
Group
User

I see that you've already added a user but are unable to Save. Can you try a different browser and see if it works?

Also, does that user have product access to Jira Software?

Hermance NDounga

You need to add the URL of your site and the " Ask community" button will transform in a form

mohsin.munir

Under viewers dropdown, I don't have options other than private.
Yes for editors I am unable to save the editors changes.

and I am still facing this on different browsers.

mohsin.munir

@Hermance NDounga Created one but it looks same to this thread

https://community.atlassian.com/t5/Jira-Service-Management/I-am-unable-to-share-my-private-dashboards-to-open-members/qaq-p/2094338#M111225

mohsin.munir

It was some permission issue. Resolved under https://community.atlassian.com/t5/Jira-Service-Management/I-am-unable-to-share-my-private-dashboards-to-open-members/qaq-p/2094338#M111226