Why won't my Outlook Add-in allow me to create cards that include attachments

Question

I'm unable to load cards to Trello that include attachments from my Outlook Add-in.

This is a recent issue - I was able to load cards with attachments previously.

I've removed and uninstalled the add-in but this hasn't resolved the issue.

I am however able to add the card to trello if there is no attachment.

Please can someone give me advice or assist with this issue.

Kylie Wells · Answer

Same it wont work

Lucille Eve · Answer

Thanks Christl,

I did see this post actually and emailed the Microsoft support email address that the user mentioned too. There was unfortunately no resolution in that post. Hoping for the best though!

Christl_Email for Trello · Answer

Hi @Lucille Eve 👋

Christl from SendBoard here - makers of the Email for Trello Power-Up.

Unfortunately I don't have info or advice on why you're running into trouble, sorry. But it seems like you are not alone. Check out this post https://community.atlassian.com/t5/Trello-questions/Trello-Add-in-for-Microsoft-Outlook-Creating-Cards-with-Email/qaq-p/2065421