Attachments are hidden or innacessible

Question

Hi there, I have trello premium which I have been using to upload business expense receipts. One card shows that it has 39 receipts. However, I can only access 22 when I open the card. The rest are not visible anywhere despite the quantity saying 39 on the outside.

I know receipts are missing because I'm looking for one in particular. I have no other record of the receipts as I removed the hard copies after uploading.

Brittany Joiner · Accepted Answer

@Anthony (Help & Support ) - carolfraser.co.uk welcome to the community! hmm, that sounds like a bug. but if you use something like File Manager Power-Up and export all the files from the card, are they there? (It's a paid power-up but i think you get a two week trial so shouldn't need to pay anything to test this out.)