How can I get contact Atlassian Bamboo support member?

Question

I would like to speak to Atlassian support member for my Bamboo license upgrade and cost details for renewal support. I like to work closely with Bamboo support team in Bamboo upgrade.

How can I get Atlassian support member contact? (My bamboo is purchased from USA)

-Madhu

rsperafico · Answer

Hi Madhu,

Thanks for contacting us.

In order to provide you a better resolution to your questions, I would kindly ask you to open a Support Request under "Bamboo Administration" >> "System" >> "Atlassian Support Tools" >> "Support Request"

Once our Support Team receive your ticket raised, we will be redirecting you to the appropriate channels where your question about Bamboo upgrade / costs fro renewal support will be answered.

We are looking forward to hearing from you.

--

Kind regards

Rafael

Nic Brough -Adaptavist- · Answer

Atlassian don't really do telephone support.

You should raise a support request with them and include your telephone contact details, and they'll ring you if they can't handle it via email or it's going to be quicker with a call.