nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How long does it take to receive a response to support questions for statuspage?

We are trying to move our statuspage from private to public. We need assistance from Atlassian support. We can't seem to get a response. How long does it generally take to hear from Atlassian in regards to these types of issues? Has anyone moved their status page from private to public?

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Abraham Musalem

Hey CD,

Abraham here with Statuspage support. Thanks for reaching out. Page type changes reside with our billing team since it is a billing change. If you can share the ticket number with me, I can see if I can get it expedited. The page change itself is very quick.

Cheers,

- Abraham

Thank you so much Abraham! We need this expedited.

CA-1800759	Purchasing and Licensing Request: General inquiries	Billing and Licensing	WE'RE WORKING ON IT!	JB
CA-1768446	Purchasing and Licensing Request: General inquiries	Billing and Licensing	WE'RE WORKING ON IT!	JB

and

https://support.atlassian.com/requests/SPSP-26419

Hi Abraham, this change will need to be scheduled

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