When I add a new card there is no text box to write notes, underneath the Activity header

unknown

The card text box to make notes (under the activity header) shows for existing cards, but when I try and make a new one it is missing.

Hannah Humbert - Simpla Workflows

Hi @[deleted]! Welcome to the community

Are you referring to comments as shown below?



Are you able to check the board settings to see if comments have been disabled? https://help.trello.com/article/792-disabling-comments-on-cards