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How do I enable Sourcetree notification of new pull's are available?

Fredrik Redin1

Hello Atlassianites!

After I have committed and pushed to a branch on one computer, opening up SourceTree on another computer (having checkout the same repository with valid SSH keys), SourceTree does not indicate that there are new Pulls to be made (should be indicated by the little red integer above the pull-arrow icon). Pull still works, but there is no notification in the UI that a pull can be made, or that I am one or more commits behind. How do I enable this indication in the UI?

Accepted answers

KieranA

Hey there,

Sorry about that, I was reading too hastily. There are a couple of settings that could change this. The first one is in Tools > Options under the General tab "Check default remotes for updates every X minutes". If this is turned off, or you have a large value in there, you may not see changes get fetched.

The second option is in the repository settings on the advanced tab there's a setting at the bottom "Refresh remote status in the background".

If you could check both of these making sure they're set then we can go from there. Also, make sure the branch with changes to be pulled is checked out, then wait a while whilst it does a background fetch to make sure. It syncs up with your tracking branch so doing that will do a background fetch and show the pull count for that branch.

Cheers

All comments

KieranA

Hey Fredrik,

Desktop notifications are Mac-only at the moment in case you're using Windows. The setting is in the 'General' tab of your SourceTree preferences. The setting says "Disable desktop notifications" which, if you want notifications to be shown, should be disabled.

Hope that helps

Fredrik Redin1

No I do NOT mean desktop notifications, I mean the little red counter next to the pull button in the Sourcetree client top toolbar, see the image below (I know the image is from the Mac client but the UI is the same in Windows).

Here's the thing, at work I have the Windows client, and I can see there are (for example) 2 available pulls. At home I also have the Windows client, but I'm unable to see these notifications. At work, there's a standard server, and at home, I'm using a GIT repository hosted by BitBucket. In both cases, I use SSH and have specifed my private key in Sourcetree.

To clarify, pulling works fine at home, but I dont see the "available pulls count".

/ Fredrik

Chris Buckley4

I have the exact same problem, both at home and at work. This also happens on two separate GIT's, both of them hosted on Bitbucket.

I have the red notication appear in the past but it just doesn't appear at all now, when there are definitely new pulls present.

Chris Buckley4

Both of these are already checked for me.

KieranA

Hey there,

The second option is in the repository settings on the advanced tab there's a setting at the bottom "Refresh remote status in the background".

Cheers

KieranA

Hey Chris,

OK, the best route would be to open a new ticket on jira.atlassian.com(project SRCTREEWIN) so us devs can take a look. Sorry for the extra step, it's just all issues are handled by jira.atlassian.comby the devs rather than here.

Thanks in advance

Fredrik Redin1

This solved it for me by setting the refresh rate to 1 min. Thankyou Kieran.

richardterris

Hi there,

I'm having the same issue suddenly; this was working but has stopped.

I have checked both settings mentioned above and have lowered the refresh time from 10 to 2 minutes but still no change.

Any advice will be much obliged.

Fredrik Redin1

I still don't have a good answer. Sometimes the "pull count" is updated after 5-10 minutes or so (despite refresh time set to less), and sometimes it doesn't.

richardterris

Hey Fredrik,

I just noticed this is only happening on one repo for me, so I wonder if there are any other settings that could affect it ?

Fredrik Redin1

Hi Richard.

Interesting, thanks for the update!

Yann6

Same issue here. I got 8 repos on my mac and they all get those little icons to show the available pulls besides one repo. Same settings as far as I can tell for all of them.

The same issue is in the repo browser… Pretty frustrating, and weird.

Yann6

OK, I'm dumb… I had not enabled track remote on that branch.

amomchilov

Is it possible to decouple refreshing from notifying? I would like to have up-to-date views of my repos, but I don't want to be spammed by notifications about it.

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