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Where is the Priority Field?

Brent Cooper_qnjuce

Hello! When an idea is being created, there is a Priority option on the input. However, once the idea is created, I am unable to bring in the Priority field in. This would be helpful to sort by! Any advice?

Thanks! I am loving JIRA Product Discovery, and working hard right now to build this out for our team to use for product discovery and prioritization.

Accepted answers

Tanguy Crusson

Hi everyone!

As you know Jira Product Discovery is still in beta, and as part of this we took a few shortcuts. One of them is email/in-app notifications - right now it sends the same notifications as you'd get in a team-managed Jira Software project, and the notification messages just follow the template used in these projects.

That means that "priority" is the Jira Software priority (which is not present in Jira Product Discovery projects) shows in these email notifications. Instead we need to show fields that make sense as part of this discovery project in email notifications - and it's going to be "default fields" for the idea that you can configure when opening an idea.

We plan to address things like this (notifications, permissions, etc.) on our way to GA.

Cheers,
Tanguy

All comments

Minesh Patel

There is no priority order per se on the Ideas page.

However, the roadmap is prioritized by dragging the cards up and down within the Now, Next, Later.

We added a custom field and used that for the person that manages it. However, the correct way is to use the F(x) tool to calculate the measure and use that as the true prioritizing mechanism.

Hope that helps.

Jonathan Hau_z7minn

The default value that JPD uses for Priority field is the "Priority Score". In the List view, you'd simply need to click "Fields" up top, then to the right, click "Add Field" to display the "Priority Score" field in your columns. Then you can drag and drop the column wherever you'd like.

Jonathan Hau_z7minn

The "Priority Score" field won't be of any value, until you have inputted at least some sort of score into your "Effort" and "Goal Impact" fields.

Brent Cooper_qnjuce

Thanks Minesh! I am not using the Now, Next Later...I deleted this option and I am choosing to sort my views by other options.

Brent Cooper_qnjuce

Thanks Jonathan, I am not seeing the Priority Score in the options to add for fields to play around with it. But when an idea is created, it appears this is being set. See in the attachment the email I get as the Project Lead when someone creates an idea. Notice it is defaulting to "High" priority, but this does not become available to use once it is an idea.

Jonathan Hau_z7minn

Forgive me if you already checked, but in looking at the breadcrumbs of your notification email, it appears this (IDEA project) may not be a Jira Product Discovery Project type. I can't see it because your screenshot doesn't show it, but in the upper left of your project under the name of your "Digital Product Planning" name does it say "Discovery Project" ?

Tanguy Crusson

Hi everyone!

We plan to address things like this (notifications, permissions, etc.) on our way to GA.

Cheers,
Tanguy

Jonathan Hau_z7minn

Ah, this explains everything! Thanks Tanguy!

Onur Asci

Hey, I understand current limitations but give us the option to remove this field at least to reduce confusion on non-technical people.

Dana Weinbaum

@Tanguy Crusson Hi,

I wonder if there's an update on this?

1) I don't want email notifications to include the priority field that we don't use, and

2) If we must have it, I would like to customize it to be LOW, as currently the default is CRITICAL. Where do I do that?

Thanks

Dana

Mateusz Janczewski_p2p1x1

@Tanguy Crusson
any updates on that topic? As far as I see, I'm still not able to use the Priority field from Jira Software in JPD.

Bibek_ikuTeam_

2025 Anyone still having issues identifying the priority field in the view issues page? I have to go to the search issue and detail view to see/update the Priority