Switch from Bamboo 6.10.10 to Version 8.2.1

Stefan Haus

Dear Atlassian Support,

currently we like to switch from Atlassian Bamboo 6.10.10 and like to switch to 8.2.1.

My first mail I sent to community.attlassian.net ans I got this information:
"Bamboo releases from 7.0 have an extra licence validation code that prevents upgrades when using a licence that expired before the new version was released." bootstrap-health-check-failed 

So my question, what I have to do, to get this additional licence key?

Best regards
Stefan Haus

Eduardo Alvarenga

Hello @Stefan Haus

Please get in touch with Atlassian:

• https://support.atlassian.com/contact

Make sure to select either "Billing, payment and pricing" or "Server end of sale support". Our friendly Customer Advocate team will be happy to help you with a quote.

You can also self-serve your renewal at https://my.atlassian.com

 

Regards,

Eduardo Alvarenga
Atlassian Support APAC