Is it possible to change the subject when an incident has been resolved? Right now you have to open the email to see it has been resolved, it is not obvious from the subject.
thanks
Hi Simon,
Unfortunately, there is no option to change the formatting of the email updates to add the status into the subject line. Sorry about that!
ok, would be a good feature to add though
It looks like you're new here. Sign in or register to get started.