Business Team Adoption

Question

We are trying to use the product to introduce scoring metrics, tools to identify business value, and hopefully a roadmap so delivery teams understand what's important to do next.

We already had a huge inventory of cards in software projects (more than business owners could track or BAs could keep up to date).

Business owners feel overwhelmed and are in a sense resisting change because they don't know what to do with the "old" ideas now and yet, they know most will never move forward.

What are people doing when they introduce this tool on top of a backlog of unprioritized requests? Are you all adding the old ideas or starting fresh?

I keep having to download and import these because you can't move the old cards.

Nina Thomas · Accepted Answer

We are in a somewhat similar space with the goals of using Jira Product Discovery to introduce scoring metrics and roadmap. We are moving all items into JPD so we can merge information, attach documents, update ratings etc.  It will be somewhat of a long and manual process; however, having it in one place will give us an opportunity to share with multiple business units.

This will also allow us to have a very "clean" and prioritized backlog.

Erin Mihalik_ioq69y · Accepted Answer

I would recommend both.

If you have ideas that have not had movement at all in over a year, are you going to be actioning them any time soon?  I mean items that have not even had anyone "ask" about them or no new insights on them.  In that case - close it and don't migrate it.  As Product Managers, we have a tendency to play the "But it's a good idea - even when it will not get actioned any time soon".

Yes, could that lead to someone requesting it again.  You can still always refer to the closed item or you can start afresh with new discovery.

Fabian Lim · Accepted Answer

Hi @sharon.prajzner

We use the weighted shortest job first metric for our initiatives. Link:

https://www.google.com/amp/s/jexo.io/blog/backlog-prioritization-techniques-the-wsjf-method/amp/

We then have custom select fields where business owners enter the details before our triage and we use jira automation to calculate the score and we focus on the highest score items first. Every initiative is assessed and estimated.

Regards