Send alert notification during business hours even if the alert came in during non-business hours

David Dumas

Send alert notification during business hours even if the alert came in during non-business hours

I have an email integration.  

 

Example:  In my application, let's say there is an error at 1am on Friday.  My application sends an email to the opsGenie email address I have setup in the integration.  However, I want the alert notification to "delay, and send the alert email at 8a on Friday during business hours.

Can this be done in some fashion?  

Dave

Nick Haller

Hi @David Dumas ,

Notification policies can delay / suppress notifications during after hours, and notify at the start of the next day (or next business day).

That policy might look something like this:

 

Note that notification policies are only available on the Standard and Enterprise plans, so if your plan does not offer this functionality the closest thing would be configuring a routing rule that sends alerts to No-one during after hours. This option lacks the ability to notify at the start of the next business day though.