Multiple boards with the same users

Question

Hi, I have a team of 7 members. All of them enrolled to Trello and we are sharing the same board. This is fantastic.

The problem is that I opened additional board and I tried to invite only one of the members from the previous board. This is kind of board between me and this user only.

I pushed the "Invite to board" button and inserted his name. I can see his user but when I tried to click on his user I got the following message: "This user is already a guest on a different board within this Workspace".

What do I need to do?

thank you in advance

Amir

Michael Pryor · Answer

Use a web browser:

https://help.trello.com/article/715-inviting-people-to-a-workspace

I think you might be using the desktop app and there are issues with Apple and payments possibly that make the interface a bit weird.

Amir Kozlovski · Answer

I'm the admin and I'm willing to pay for them in order to participate in the workspace. How can I do that?

Michael Pryor · Answer

They can't pay for themselves that way.  You have them in a board that is in a workspace.  Someone paid for the workspace (your workspace admin) so if the board you are adding them to - whatever workspace that board is in - you have to have that person paying for that workspace to add them to the board (or to the workspace).

It's the same as an application like Slack for example.  You have a Slack site, and any members of the site are paid for, so that site's admin has to manage the billing and add them.