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Opsgenie Team name description

William Butt

Hello,

We were looking to utilize the Description field on the teams to put in the support products for the team.

I have noticed that the character count for the Description field is 200... is there any way to get this expanded to be... 500 characters?

Thanks

William Opsgenie Team Description.png

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Darryl Lee_2jimne

Hi @William Butt ,

This is Darryl. I am here to help.

Understand that you would like to know a way to add the Team Description over 200 characters.

In the current design, the maximum length for the Team Description is 10000 characters according to our API Documentation.

Hope this is helpful.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

William Butt

I just tried putting more that 200 characters into the description, saved it and when I rechecked it, it only kept 200 characters.

Any ideas?

Are you indicating that I have to somehow use API in order to get this reach 1000 characters?

Thanks

Bill

Darryl Lee_2jimne

Hi @William Butt ,

Thanks for pointing that out and I can replicate this issue on my side.

I have raised a bug ticket on your behalf, OPSGENIE-275, please browse it and set yourself as a Watcher to receive the up-to-date news.

Thank you very much again for your help in improving Opsgenie and sincerely sorry for the inconvenience this has brought.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

William Butt

Hey @Darryl Lee

Thank you very much for letting me know that it wasn't just me then

Appreciate the update here and the defect ticket created. I will keep an eye on this as recommended.

Thanks again!

William

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