Currently we have cards automatically added to a board from emails, I have noticed on a few occasions that when I forward the initial email on that email (the forwarded email) is added as an activity to the card.
I am trying to determine what the link is and how to replicate this function in a more productive way.
I would love to know if it is linked by a code? Reference number? The email subject line? Anything that will point me in the right direction would be wonderful. Thanks