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Unable to commit using App Password in SourceTree

Mrunmayee Prakash Shirodkar

I have created app password with all permissions. In SourceTree, Tools -> Options -> Authentication tab shows Authentication: OK. When I try to push it shows me an authentication error.

remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.
remote: See our community post for more details: https://atlassian.community/t5/x/x/ba-p/1948231
remote: App passwords are recommended for most use cases and can be created in your Personal settings:
remote: https://bitbucket.org/account/settings/app-passwords/
fatal: Authentication failed for 'https://bitbucket.org/mrunmayeeshirodkar/typs.git/'

What am I missing?

Accepted answers

Devon Chan

I got the same issue from now and then, mostly Source Tree password cache problem.

This fixed my issue:

(1) Clean Window Credentials

First close any open instances of SourceTree
Go to Control Panel > User Accounts > Manage Credentials > Windows Credentials
Find SourceTree related passwords and remove them

(2) Clean Source Tree "passwd" file

Open Windows Explorer (⊞ Win+E)
In the address bar, go to "%LocalAppData%/Atlassian/SourceTree"
Delete "passwd" file
Open Source Tree and Perform a Fetch before doing anything else.

Ref: stackoverflow.com/questions/45690641/

All comments

Ivy Marie_g0xioc

I have the same issue. I have set it up and followed the instructions and still authentication error!!

yeisson72

I have the same problem, today I tried to pull and push new commits but the system all the time said me:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote https://yeissonh@bitbucket.org/**************
Output:
Error: remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.
remote: See our community post for more details: https://atlassian.community/t5/x/x/ba-p/1948231
remote: App passwords are recommended for most use cases and can be created in your Personal settings:
remote: https://bitbucket.org/account/settings/app-passwords/
fatal: Authentication failed for 'https://bitbucket.org/*********

I try to delete the files and recreate the repository but nothing worked.

Erune

I've spent much of the day fighting with this problem, there is still no solution?

Razvan Grigore_172iht

Was having the same issue, my friend was able to find a solution after lots of tries and now it's working.

First, download and install Git in your system, if you don't have it. https://git-scm.com/

Then, go to Tools > Options > Git and select System, as seen here:

Captură_ecran_030222_121156_PM.jpg

Login again with the new App password when prompted and everything should work well. You can also try Update Embedded option too, maybe it will fix it without the need of System use.

Devon Chan

I got the same issue from now and then, mostly Source Tree password cache problem.

This fixed my issue:

(1) Clean Window Credentials

First close any open instances of SourceTree
Go to Control Panel > User Accounts > Manage Credentials > Windows Credentials
Find SourceTree related passwords and remove them

(2) Clean Source Tree "passwd" file

Open Windows Explorer (⊞ Win+E)
In the address bar, go to "%LocalAppData%/Atlassian/SourceTree"
Delete "passwd" file
Open Source Tree and Perform a Fetch before doing anything else.

Ref: stackoverflow.com/questions/45690641/

Ivy Marie_g0xioc

Mine is working properly now! I just deleted the existing credentials on my mac from by following this:

How to wipe Sourcetree preferences

After deleting those files. Open your sourcetree again and for Mac a pop up box appeared and you have to enter your username and your app password and you should be good!