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Issue do not show in the road map

Andreea Andrei_wj0pc0

Hi,

We are using Jira Server and we have Advance Roadmap v8.18.1.
I have created yesterday a roadmap based on a filter and there are some issue that don't appear in the roadmap. In the filter are 179 issues and in the roadmap only 45.
I have notice that all the tickets in the status "Abandon" and "Resolved" do not show plus User stories ( there are only 2).
I have increased the "Include completed issues for" to 1000 but doesn't make a different.
I have attached print screens with evidence.

Could you please support for this issue?

Best regards,
Andreea completed issues.PNG

Comments

AMIT GULATI

@Andreea Andrei Can you try clicking on the filter and see what options are available for Status?

Andreea Andrei_wj0pc0

Hi @AMIT GULATI

I looked on that before and there is nothing checked:

AMIT GULATI

@Andreea Andrei That's what i was expecting. While creating the plan, are these abandoned issues showing up in the final step where it confirms the content of the plan? Also, can you try using the scrum board as the source?

Andreea Andrei_wj0pc0

@AMIT GULATI at the final step, indeed I cannot see all the issues, I can see only 45 that are also showed in the roadmap.

I created a scrum board based on the same filter. I have changed the mapping of the columns so I can see Abandon and Resolved issue in the board. Then I have change the issue source from the roadmap to the new board created. But the results it's the same. I can see only those 45 issues. Again, in the final step only 45 issues were displayed.

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