nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Rule[NoRule][Create] -> Skipped sending notification, user has no active rules

Miroslav Stopka

Hi,

Im trying to set alert with notifications after specific issue is created. After several hours i have managed to get automatically created alert but the notification is not sent.

This is the alert log message

notification John Smith "Rule[NoRule][Create] -> Skipped sending notification, user has no active rules"

And the notification is not sent.

But for that specific account John Smith there are created notification rules in section /settings/user/notification for New Alert - notification via email and notification via email.

Am I missing something?

Thank you

Accepted answers

All comments

Nick Haller

Hi @Miroslav Stopka ,

This user most likely doesn't have a matching New Alert notification rule configured.

Maybe their rule has a filter, time restriction, etc. If you have permissions to check their rules, you should be able to review them here:

Miroslav Stopka

Actually, thats my account. Here is the configuration:

Screenshot 2022-02-22 at 22.18.02.png

Nick Haller

If I had to guess the alert that tried notifying you did not have the tag "URGENT" - or it did, but did not match the regex.

Nick Haller

If I had to guess the alert that tried notifying you did not have the tag "URGENT" - or it did, but did not match the regex.

Miroslav Stopka

The issue has Label URGENT - automatically added.

Screenshot 2022-02-22 at 22.32.16.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

opsgenie