My email account doesn't exist anymore, I can't access to my boards HELP

Natalia Rodríguez_jempvv

Hello guys, 

I was using my Trello boards with my corporate email and they decided to delete it so I lost all my boards. I contacted Trello support and they ignored me. I can't call their hotline because I'm in another country and it's too expensive. Does anyone know what I can do besides sending them an email they will ignore? 

 

Thanks a lot for your help

Michael Pryor

Unfortunately we don’t have phone support and I’m certain you are not being ignored but even if you could call from the way you described it there isn’t anything we can do. If your company controls your email account and they won’t give you access to the email account then just like your email messages, the Trello boards that were connected to that account are no longer available. 

The only way to resolve it would be to talk to your old company.