Cannot log into Enterprise Trello Account via SSO anymore

Question

Our company has an enterprise account from my understanding with SSO enabled. As of last week, I am no longer able to log into any of the Trello boards. I enter my email and click on the box to sign in with SSO and then I am asked to enter a password or log in via Google, Microsoft or Facebook.

I no longer am getting any SSO login capability. Did something change receently?

Seems like Trello's support is only available to customers who CAN log in. Don't understand the logic in that.

Alex W_jr9vvs · Answer

Hey @Ather Rizvi , you can raise a ticket with us without logging in. We'll keep an eye out for your ticket raised at https://trello.com/contact

Ather Rizvi_n4ceoy · Answer

Thats exactly what I was mentioning. In order to use that link properly, (using Enterprise Acct) you won't need support help right?

I have to log in using either Google, Facebook or Microsoft Office 365 options instead which is what I am doing now.

The SSO buttton, takes me to a login page and then puts me back to the main login page.

Alex W_jr9vvs · Answer

Hey @Ather Rizvi - can you raise this with Trello Support? https://trello.com/contact