Unable to add user account across multiple board

Question

Hi there,

I have some user accounts who already joined a Trello Board and I would like to extend invite to the same group of user to another Trello Board but was unable to do so.

Was prompted with: This user is already a guest on a different board within this Workspace. Contact a Workspace admin to add them.

I am able to add another group of user across the same Trello Boards.

Would like to see advice for this, please.

Thanks,

Fangru

Michael Pryor · Answer

I'm pretty sure you are just admin of that particular board - not an admin of the Workspace.

To the right of the STAR in the top near the board name is the Workspace name.  If you click it, you will see a menu that says "View Workspace page" in it.  Click that.

Then click the tab that says "Members".

Are you an admin there?

Zhuo Fangru · Answer

Hi,

I am a admin of the Workspace and able to invite different user.

However, I am able to invite some to multiple boards while some I am unable to do so.

See attached images for clarification purposes.

Michael Pryor · Answer

You need to be an admin of the Workspace.