I'm not able to access Opsgenie through Slack app

unknown

I'm trying to manage Opsginie alerts statuses which are in our alert slack group.
After I try '/genie connect' I'm getting an authenticate in opsgenie which leads to an error msg :  { "code": 401, "message": "Unauthorized" }

 

What can be the problem?

 

 

thanks

Samir

Hi @[deleted],

 

When you click on the authenticate in opsgenie link from Slack, it re-directs to log you into Opsgenie. So you will want to be logged into Opsgenie on your default browser (i.e. the one that slack re-directs to), so that it can authenticate your Opsgenie account and connect it to your slack account.

 

Are you able to login to Opsgenie in the browser first, before running /genie connect from slack?

 

Thanks,

Samir