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Unable to Login into Dropbox on Trello

Tim Kusel

I just added Dropbox to Trello with the "Add Power Ups" button. When I click on Dropbox, and then "Choose a file or folder," it takes me to the login window. When I click on "Sign In" nothing happens. I have also manually added Trello as a Connected App in my Dropbox account.

See attached screenshots.

I've already gone into my browser preferences and unchecked the "Prevent cross-site tracking option" as Trello suggested I do. This option wouldn't make sense as I'm trying to use the Trello desktop app. I actually can use Dropbox in Trello in my browser no problems. But I really need to have it in the Desktop app.

I've also already tried un-installing and re-installing Trello as well.

Screen Shot 2021-12-22 at 11.50.16 AM.png Screen Shot 2021-12-22 at 11.06.44 AM.png Screen Shot 2021-12-22 at 11.49.03 AM.png

Accepted answers

All comments

Alex W_jr9vvs

Hey Tim, Dropbox is having issues on our desktop app. I've explained more here: https://community.atlassian.com/t5/Trello-articles/Are-you-having-issues-with-the-Dropbox-Power-Up/ba-p/1978583

Tim Kusel

Is there a fix currently or we just have to wait?

Alex W_jr9vvs

Hey @Tim Kusel - it's the latter I'm afraid. Will have to see if after New Years Dropbox will finally accommodate our security changes.

Tim Kusel

Okay. I was on the phone with Dropbox support earlier regarding this matter and they seemed unaware of what was causing this issue. I tried using the Dropbox power up with the Trello website on my browser and it seemed to work just fine.

So it seems that it's just the Trello desktop app that's having issues integrating Dropbox

Gabriel Langaret Perso

Hey, same problem here on Win10, impossible to connect DropBox from the app. This is a real problem in the flow-work and make the app unusable for me.

Sergio Delgado

Hi,

I'm using windows 11 and neither the Desktop app or google chrome worked but it is working fine using Microsoft Edge.

I hope that helps

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