Just as the subject line says. I am not receiving the immediate tests, the items are not in my spam folders, and I followed the other guidelines. What now?
Hi @Danielle Mitchell
I found there was a previously bounced email attempted to be sent your address. This can cause our system to prevent other messages from being sent there. I have removed this blocked entry from our system. In turn you should be able to receive notifications now.
I hope this helps.
Andy
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