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What just happened to attachments in Trello???

Jason Pearson_q4ujil

Last week, everything was fine. I clicked an attachment, it opened in the card and I was able to click left or right to navigate to the other attachments. Now every click opens a new tab. This is very distressing to me. Is there a secret setting that got changed that I can revert back to? Please help.

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Brittany Joiner

@Jason Pearson i still have that expected behavior. What browser are you using? (I'm using Chrome and just tried it on Safari and seems to be working correctly for me.) Is it possible you have a chrome extension that could be impact the behavior somehow?

Stephen Deeb

@Jason Pearson This is happening to me as well now. I use the Trello desktop app and attachments would open up inside of Trello. Now each one opens up in a separate browser tab. Anyone know how to fix this?

Jason Pearson_q4ujil

@Brittany Joiner thanks for being here. I'm not sure what the expected behavior you are referencing is. Do you mean to tell me that you are still able to view attachments in the card without your browser opening a new tab? I am on Windows using Chrome and the app offered on Windows 10 store. I just tried Microsoft Edge and Firefox, both of which opened new tabs when clicking an attachment in card. My work requires lots of .pdf to be added to cards and not being able to click the little left and right arrows to switch between them is a real bummer/ productivity dampener.

Brittany Joiner

@Jason Pearson expected beahvior = being able to click through the attachments and not automatically downloading them. Most of my attachments are screenshots, and when I just tested with pdfs or excel spreadsheets, it seems to automatically download or open in a new tab. I'm not sure when the change happened but now that I think about it, I think someone else mentioned this as well. I don't know a fix for it unfortunately.

Sandy Podborny

Happening to me as well, attachment downloads and opens a new window instead of staying inside of Trello. Very annoying and frustrating. I'm on Chrome.

Chris Matsumoto

We have also run into the same problem in which I shared my thoughts on a similar thread. I wanted to repost it here, however Atlassian would not allow for my message to be posted.

Here are some of our thoughts on the recent changes Trello made with the preview mode of attachments.

https://community.atlassian.com/t5/Trello-questions/How-to-view-Trello-card-attachments-without-opening-a-new-tab/qaq-p/1827474?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNjM1MjI0NDA0MzU4fQ%3D%3D#U1845230

Sandy Podborny

@Matt Siegmann @Jason Pearson

Looks like they have reinstated the "view in lightbox" feature for attachments in Trello! Hope you are seeing the same...

Thanks Trello!

Chris Matsumoto

Amazing! Yes it's back! Convenience has greatly improved and we are loving it. Thank you very much Trello!