Your Team's Plans for Compass

Ben Ciani

I wanted to start a discussion with everyone testing out Compass to see how your team plans to leverage Compass?

On our end, we are looking at leveraging it as part of an onboarding strategy/emergency issue cheat sheet. The idea behind our approach is to allow Compass to be a single source of truth to hopefully increase onboarding speed and reduce response times to issues as team members are now able to easily find out their own questions or reach out to those who are in the know.

Would ultimately be curious to hear if anyone else has thought of, or looking into a different way to leverage this tool for their teams that they want to share?

 

Will Le

We'd like to use it to measure the health of our products / services including: 

 

• Service uptime for the month
  • Measured against incident disruptions in JSM (with input from OpsGenie) 
  • Measured against deployment frequency via Software and JSM (CI/CD pipelines)
• Scorecards to gain an overall "health" of the service e.g.: 
  • Number of incidents per month 
  • Successful deployments per month
  • Defects recorded for that particular product / service vs how many incidents / problems are recorded against that service 
  • and so on....