This event focused on Chatops. An often used buzzword but really still in its infancy in regards to application and practice. The group heard from two industry pros who are in the trenches of Chatops each and everyday. Feel free to connect with our presenters over LinkedIn and share the recording with your collegues!
Presenters:
Nicholas Cron
NEW CHATOPS BEST PRACTICES: HOW TO MANAGE SUPPORT TICKET CHAOS
Byron Czopek
HACKING AN IT SUPPORT SLACK CHANNEL
Event Recording:
Chatops: Slack & Jira Joy
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