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Butler moved a card to the next list at the wrong time

Sarah Torres

Hi - I'm brand new and trying to figure all this out. I just saw a card moved by Butler from my "To Do SOON" list to my "TODAY's To Do's" list, even though the rule I set up says to move them that way *on the day* it is due. In this case it's not due till tomorrow so it shouldn't have been moved until tomorrow. Am I doing something wrong here or does something need to be fixed? Thanks!

Accepted answers

Hannah Humbert - Simpla Workflows

Hi Sarah! Welcome to the community Are you able to send through a screenshot of the rule and a screenshot of the back of the card with its due time? Also, what timezone are you in?

All comments

Hannah Humbert - Simpla Workflows

Hi Sarah! Welcome to the community Are you able to send through a screenshot of the rule and a screenshot of the back of the card with its due time? Also, what timezone are you in?

Sarah Torres

Thanks for responding!

Back of Card w/ due date

Rule circled in red

Central time zone

I love Trello so far so I hope I can make all this work!

Sarah Torres

Also if I can learn how to use it well and it's reliable I will be able to use it for my work tasks too. So I really want to make sure it's reliable.

Sarah Torres

Hi, Hannah. In case this helps, here's a new example of the problem that just happened tonight: Timesheets task moved to Today's To Do's list one day too early

See the two red circles to see the due date (Sep. 1) and today's date (8/31) and the fact that the task was moved into Today's To-Do's list too early.

Thank you!

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