When I add the Slack power up button , I am not seeing my groups only people

Michelle Knecht

I am in my board that I created. I added the slack power up. I click on slack , then I go and enter in my slack team , when I click on choose channel - I only see people not my groups

 

Lara

Hi Michelle,

Thanks for reaching out!

Hmm, would you mind typing in the following commands in Slack channel: /trello unlink then /trello reset and re-authorize your account?

If the issue persists, let's try starting with a clean slate to see if that helps get Slack working. Would you mind trying the following steps for me please?

1. Go to the board where this Power-Up is enabled.
2. Open the Board Menu and select the Slack Power-Up.
3. Select Remove personal settings and Disable the Power-Up.
4. Go to https://trello.com/my/account
5. Under the Applications section, select Revoke under any entries for Slack (if any are found).

After that, go ahead and reenable the Power-Up and follow the authorization flow. Could you let me know how that goes please?

All the best,

Lara
The Trello Team