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Doc previews no longer showing--just automatically download

Justin quinn_01zuiz

This only recently started happening on desktop. I can still see previews of PDFs and images, but when I go to preview a Word Doc, it just automatically updates. This is frustrating because I need to preview different versions of docs to make sure I'm uploading the correct one. Anyone else experiencing this issue? It's been happening for the last month or so.

Accepted answers

Julie Herczeg

I have just noticed this happening too with word documents. They automatically download now when normally you can preview it first, then select to download if you wish. Very frustrating.

Would love a reason/answer from Atlassian/Trello as to why.

All comments

Julie Herczeg

I have just noticed this happening too with word documents. They automatically download now when normally you can preview it first, then select to download if you wish. Very frustrating.

Would love a reason/answer from Atlassian/Trello as to why.

Jina Kim_e9kssw

Very frustrating. I normally attach pdfs and was able to preview them. Now they automatically download and I have to open the actual file to view it. Wonder if there is a way to turn off the function.

Adam Cao

Hi @Justin quinn and @Julie Herczeg, I just released a Trello Power-Up that re-enables previewing of Word, Excel, and Powerpoint documents: https://trello.com/power-ups/61bd1b71e0984756b13f7696

Rebecca L

I'm having the same problem now in August 2023. Is there a new update?

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