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Why is a normal user able to view Private boards they are not part of?

Malene Lunde Einarsen

I've been notified by a normal (workspace) user that he is able to view all private boards in the workspace, despite not being added to these boards. I'm somewhat unfamiliar with Trello, but I understood that you had to be added to a private board to be able to view/interact with it. Using Trello Business.

How can I fix this?

Accepted answers

Andrea Crawford

Can you double check the visibility on these boards? "Workspace visible" boards should be visible to any Workspace member, but "Private" should not. I believe the default visibility is "Workspace visible."

This article may help: https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace

Screen Shot 2021-08-10 at 9.23.08 AM.png

All comments

Andrea Crawford

Can you double check the visibility on these boards? "Workspace visible" boards should be visible to any Workspace member, but "Private" should not. I believe the default visibility is "Workspace visible."

This article may help: https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace

Screen Shot 2021-08-10 at 9.23.08 AM.png

Malene Lunde Einarsen

Every board is set to Private (and only 2-3 admins can choose otherwise). Trello Private.JPG

Andrea Crawford

Malene, that does not look like the expected behavior. I suggest reaching out to Trello support at https://trello.com/contact.

Malene Lunde Einarsen

Unfortunately I have been unable to submit tickets all week due to "Support Service Connection Issue".

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