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I have received kudos fasely/mistakenly

Svenja Lorenzen

Hi,

today something has gone wrong... Not only have I received kudos mistakenly, I also can see given kudos from another person. I attached a screenshot from my point tracker for reference.

Where can I report bugs like this?

I would really like to make sure that the kudos are given to the right person. 💙

Bildschirmfoto 2021-08-04 um 09.07.08.png

Comments

Alexander Pappert

your screen says: gave 10 kudos

this one must be >2 month old, because system was changed and every spent to a user is 100 kudos

looks strange

Svenja Lorenzen

This makes it even more strange! 😱 I really wonder what happend here.

Linda Milne_Togetha Group_

The points tracker is supposed to show the kudos assigned to you, so yeah, looks very strange. That looks more like something that should be displayed on the leaderboard feed.

Not noticed anything like that on mine.

Issues go to @Monique vdB I believe. Monique?

Linda Milne_Togetha Group_

I just sent you some kudos. Did it show up properly?

Suvradip Paul

Hi @Svenja Lorenzen .

It looks like something old and I agree to the point mentioned by @Alexander Pappert with the points in Kudos and @Linda Milne_Togetha Group_ i.e. Kudos should be specifc to you.

Can you see now the updated Kudos screen ?

Cheers

Suvardip

Svenja Lorenzen

I'm not sure why they appeared on my feed, but this is not the only time. I wish there was a way we can report this instead of opening a question here in the community.

Your kudos arrived safe and sound. 💙 They were displayed the correct way. Thank you @Linda Milne_Togetha Group_!

Svenja Lorenzen

After I posted this, it happend again. So it's still odd...

Suvradip Paul

Oh! Sorry to hear that. It's beta and something has gone wrong again! Monique is already added to this thread so I think she can help.

Svenja Lorenzen

@Monique vdBCan you help? From time to time I can see how community members exchange kudos. They appear on my timeline.

This is from August 5th.

Bildschirmfoto 2021-08-05 um 16.23.51.png

Svenja Lorenzen

I hope she can! I posted another screenshot for reference and mentioned her directly. I just want to make sure that the persons who are involved are receiving their kudos.

Monique vdB

@Svenja Lorenzen thank you for reporting this! Looks like a display issue where content that is supposed to be shown in the feed is displaying in the wrong place. I don't think this is impacting people's account balances, so that part should be okay. I will create a ticket for our devs to address this.

Svenja Lorenzen

Thank you for your help with this @Monique vdB

I‘m glad that you‘re saying that it‘s not impacting the balances of other people's account balances. I was afraid it does and this lets me sleep better.

If the dev team hs any further questions I‘m always happy to help.

Linda Milne_Togetha Group_

Excellent!!

Problems go to @Monique vdB

Monique vdB

@Svenja Lorenzen if you see anything off, let me know. But this seems to just be a display bug!

Monique vdB

@Svenja Lorenzen this just happened to me too! It's not just you

Screen Shot 2021-08-13 at 11.11.49 AM.png

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