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How can I capture discussions?

jimerman

I am totally new to Jira. I want to get my project off to a start by having some kind of discussion forum type of thing, where a topic can be started, people can respond - and we can use that to capture the ideation and discussion of issues. Is there a way to do this in Jira? What I see when I log in are:

Roadmap
Board
Code
Deployments
Project Pages (this looks more like a wiki, I don't know if that may be a good place to start, but it doesn't date-and-name tag entries like a discussion forum would)

Thanks for your help

Comments

G subramanyam

Hi @jimerman welcome to Atlassian community.

For your requirement, I would suggest Jira with Slack and confluence tools.

Here's the links for Confluence cloud and Slack for your information.

Stay safe and stay healthy.

jimerman

Thanks for your reply! Slack is just a messaging app, isn't it? That isn't really want I wanted, not DM, but a "public" forum for the team to post and respond to. I will check out Confluence.

jimerman

So, Confluence seems to be for Document review & release, as in public-facing brochures or informational documents, or project documentation? I am looking for a discussion tool, but if I got it wrong, please correct me. Thank you.

Jaime Capitel

Confluence is a great place to start. You have two types of elements to discuss:

- Inline comments. These are anchored to specific pieces of information and can generated threaded discussions.

- Page comments. These refer to the entire page and can also generate threads of discussions.

I don't recommend using Jira as a discussion tool.

You can also include quite a lot of artifacts in Confluence and discuss around them if you for example embed a Miro brainstorming board.

G subramanyam

Thank you @jimerman and @Jaime Capitel for accepting my post.

Hi @jimerman here's the link to Microsoft teams for Jira as per your liking and decision.

Happy weekend, stay safe and stay healthy.

Jon Watts_4xvzzl

Hi @jimerman

The discussions you want to capture on ideation and feedback, are these internal within your organisation/team, externally or both?

jimerman

Initially, internal, but eventually with contractors working on our projects.

jimerman

Integration with Jira? That is fantastic! I am guessing I can add a Jira tab to the Team? I will have to play with it.

Community Manager

@jimerman Welcome to the Community! Sounds like you're already getting some great advice.

Jon Watts_4xvzzl

Hi @jimerman

I'd certainly recommend looking into the Confluence Templates that are available (and free) for Product Management and Project Planning as a starting point

https://www.atlassian.com/software/confluence/templates/categories/product-management

https://www.atlassian.com/software/confluence/templates/categories/project-planning

Best regards
Jon

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