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Two Organisations - same site and products

Scott Home

I am not sure how it happened but we seem to have two organisations with the same site and products. Obviously only one of them has managed users and a verified domain.

Is this possible and how would I fix this (Merge?) obviously I would want to retain the Organisation with the verified domain.

Thanks

Scott

Accepted answers

Dave LIAO

@Scott Home - Strange! Can you confirm if they're indeed the same organization? If you click into each org, do you see a different URL?

All comments

Dave LIAO

@Scott Home - Strange! Can you confirm if they're indeed the same organization? If you click into each org, do you see a different URL?

Scott Home

@Dave LIAO Yes different URL's for the organisations. Same URL for the site - . To spice things up a bit I am only admin on one of them. (We do have users who are on both) Thanks

Dave LIAO

@Scott Home - innnnteresting. Make sure you get added as an admin on the other org OR have the admin on the other org transfer all the products to the main org.

Of course, you don't want to accidentally make things worse, so I sent a note to Atlassian to look into this thread and see if they can help you out. 💪

Scott Home

Great thanks for your help. Yes I am now admin on both. It would be good to get confirmation no adverse effect in transferring the same things into an Organisation that already holds them

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